Information

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Jessamy Kelly Glass & Ceramics portfolio
Jessamy Kelly Glass Design Portfolio
Artists Statement & CV
Press Releases
Terms & Conditions

FAQ's

How do I order online

Use the Jessamy Kelly Glass online shop to buy Unique and one off glass and ceramics. Simply add your items to the shopping cart, and when you are ready to pay you will be guided through the checkout process. Payments will be processed securely using PayPal. You do not need a PayPal account to pay this way. You can use any of the following cards to pay with PayPal: Visa, Visa Electron, MasterCard, Switch and Solo. If you would like to pay by cheque, please contact me with the details of your order, and you can post a cheque as payment. Please note that orders will not be shipped until cheques have been cleared.

At Shows

Keep an eye on what fairs and shows I will be exhibiting at in the news section of my website, and come along to buy from me direct.

Commissions

If you would like me to design and make a one off piece of glass or ceramics please contact me and we can discuss your needs and ideas. Please feel free to contact me to discuss your ideas you can view some of this work in my gallery pages.

Trade

If you are interested in stocking Jessamy Kelly Glass please contact me for details I will be able to supply you with a selection of work that will compliment your existing display.

Postage

Postage for all items depends upon the weight of each piece, and will be worked out per order. If you require next day delivery, special delivery or overseas delivery please contact me directly for costs.

When can I expect to receive my order?

As most pieces are made to order, please allow up to 4 weeks, and in some cases up to six weeks depending on the piece; this is stated near the item on my gallery pages. If you would like your order for a certain day please contact me directly to see if it is possible to get an early delivery. If a piece is in stock, it will usually be dispatched within 24 hours. If pieces are being delivered outside of the UK, please allow up to 4 weeks. I will notify you via email to let you know when your order has been shipped.

What if my pieces are not suitable?

If you decide that your pieces are not suitable, you may return them within 7 working days of their arrival for an exchange or refund. Please note that delivery costs cannot be refunded. Please contact me before returning any pieces. Any returned pieces must be in their original state.